Why did you return my payment?

There are several reasons why we may have returned your payment:

• It is your first order, but you sent us more than 10 EUR
• You have exceeded your limits
• You did not include the right communication in your payment (BELGACOIN.COM XXXX-XXXX)
• You used another bank account than usual

This list is not exhaustive. If you would like more information, then, contact us.